Thank you for choosing Muruuu for your pre-sale purchase. We appreciate your trust and are excited to bring our innovative products to you. Please take note of the following shipping terms for international and EU deliveries:
International Deliveries (FedEx/DHL):
- Dispatch Timeframe:
- Your order will be dispatched within 30 to 45 days from the date of your purchase.
- Shipping Carrier:
- We will utilize reliable international carriers such as FedEx or DHL to ensure a secure and swift delivery.
- Tracking Information:
- Once your order is dispatched, we will provide you with a tracking number via email. This will allow you to monitor the progress of your shipment in real-time.
- Delivery Time:
- The estimated delivery time may vary based on your location and customs processing. Please allow additional time for any customs clearance procedures that may be applicable.
EU Deliveries (Domestic Post System):
- Dispatch Timeframe:
- Your order will be dispatched within 30 to 45 days from the date of your purchase.
- Shipping Carrier:
- For deliveries within the EU, we will use the domestic post system to ensure a smooth and efficient process.
- Tracking Information:
- Similar to international shipments, you will receive a tracking number via email once your order is dispatched. This will enable you to track your package until it reaches your doorstep.
- Delivery Time:
- The estimated delivery time within the EU may vary based on your specific location and local postal service efficiency.
We understand the importance of keeping you informed about the status of your order. Rest assured that we will provide timely updates and support throughout the shipping process.
If you have any further questions or concerns, please do not hesitate to contact our customer support team at support@muruuu.com. We appreciate your patience and look forward to delivering an exceptional Muruuu experience.
